Privacy Policy
Last updated: January 2026
This privacy policy applies to the "diligentpenguin" application and website (diligentpenguin.com). We are committed to protecting your privacy.
1. About This Policy
Diligent Penguin ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning application and website.
2. Information We Collect
2.1 Personal Information
- Account Information: Username, email address, and password when you create an account
- Profile Information: Language learning preferences, progress data, and settings
- Communication Data: Messages you send to us through contact forms or support requests
2.2 Automatically Collected Information
- Device Information: Device type, operating system, browser type, and version
- Usage Data: Pages visited, time spent on pages, learning progress, quiz results
- Technical Data: IP address, cookies, and similar tracking technologies
- Analytics Data: Collected through Google Analytics for website improvement
2.3 Information from Children Under 13
- We do not knowingly collect personal information from children under 13 without parental consent
- If we discover we have collected information from a child under 13 without consent, we will delete it immediately
- Parents can contact us to review, delete, or stop further collection of their child's information
3. How We Use Your Information
- Provide language learning content, track progress, and personalize learning experience
- Create and manage user accounts, authenticate users
- Respond to inquiries and provide customer support
- Analyze usage patterns to improve our services and content
- Comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only with trusted service providers that help us operate our platform, when required by law, or in connection with a business transfer.
5. Third-Party Services
- Google Analytics: We use Google Analytics to understand how users interact with our service
- Google AdSense: We may display ads through Google AdSense
- You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on
6. Data Security
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure hosting and database management
7. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. User accounts and associated data are deleted upon request or after extended periods of inactivity.
8. Your Rights
- Access, correct, or delete your personal information
- Request a portable copy of your data
- Object to certain processing of your information
- Parents may review, delete, or stop collection of their child's information
9. Cookies
We use cookies to remember your preferences, analyze traffic, and provide personalized content. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
10. Legal Basis for Processing (GDPR)
- Consent: When you provide explicit consent
- Contract: To provide our educational services
- Legitimate Interest: To improve our services and ensure security
- Legal Obligation: To comply with applicable laws
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our service after changes constitutes acceptance. We will update the "Last Updated" date when changes are made.
12. Contact
If you have questions about this Privacy Policy, please contact us at: diligentpenguin@diligentpenguin.com
For parental inquiries, please include "PARENTAL INQUIRY" in the subject line. We will respond within 30 days.
