Privacy Policy

Last Updated: December 12, 2025

Effective Date: December 12, 2025

1. About This Policy

diligentpenguin ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our German language learning application and website.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Username, email address, and password when you create an account
• Profile Information: Language learning preferences, progress data, and settings
• Communication Data: Messages you send to us through contact forms or support requests

2.2 Automatically Collected Information

• Device Information: Device type, operating system, browser type, and version
• Usage Data: Pages visited, time spent on pages, learning progress, quiz results
• Technical Data: IP address, cookies, and similar tracking technologies
• Analytics Data: Collected through Google Analytics for website improvement

2.3 Information from Children Under 13

3. How We Use Your Information

We use collected information for the following purposes:

• Educational Services: Provide German language learning content, track progress, and personalize learning experience
• Account Management: Create and manage user accounts, authenticate users
• Communication: Respond to inquiries, provide customer support
• Improvement: Analyze usage patterns to improve our services and content
• Legal Compliance: Comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Third-Party Services

5.1 Google Services

• Google Analytics: We use Google Analytics to understand how users interact with our service
• Google AdSense: We may display ads through Google AdSense
• Opt-out: You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on

5.2 Advertising

If we display advertisements, we ensure they are appropriate for our educational content and comply with children's advertising regulations.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure hosting and database management

7. Data Retention

We retain your information only as long as necessary to:

• Provide our educational services
• Comply with legal obligations
• Resolve disputes and enforce agreements

User accounts and associated data are deleted upon request or after extended periods of inactivity.

8. Your Rights and Choices

8.1 General Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information

8.2 Parental Rights (for children under 13)

• Review their child's personal information
• Request deletion of their child's information
• Refuse to allow further collection of their child's information
• Request that we stop using their child's information

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will post the updated policy on this page
• We will update the "Last Updated" date
• For significant changes, we may provide additional notice
• Continued use of our service after changes constitutes acceptance

12. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing personal information includes:

• Consent: When you provide explicit consent
• Contract: To provide our educational services
• Legitimate Interest: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws